Legal information

This page describes the legal terms governing use of Lightcraftau services in Australia, including consumer guarantees under the Australian Consumer Law (ACL), liability limits, intellectual property and dispute resolution procedures.

Please read the sections below; if you need assistance, see the contact block at the end.

Terms of Service

By engaging Lightcraftau for tuning, hardware installation or diagnostics you accept these Terms. Estimates, timelines and pricing are indicative until work is authorised in writing.

Estimates are provided based on vehicle information supplied. Any additional work discovered during service will be quoted prior to proceeding. You must provide accurate vehicle details; incorrect information may change the scope and cost.

Appointments should be cancelled with at least 24 hours' notice. Late cancellations or ***-shows may incur fees. We reserve the right to reschedule due to parts availability or safety concerns.

Payment is due on completion unless otherwise agreed. Retention of a vehicle may apply until outstanding invoices are settled. We accept card and bank transfer payments.

Australian Consumer Law (ACL) — your rights

Lightcraftau complies with the Australian Consumer Law. For services and goods supplied, you are entitled to remedies where a failure is considered a major failure or not of acceptable quality. This includes repair, replacement or refund where appropriate.

We will assess claims against ACL guarantees and provide remedies that are consistent with statutory rights. This does not exclude other rights you may have under consumer law.

Limitation of liability & disclaimers

Except as provided by law (including ACL), Lightcraftau and its officers, employees or agents are not liable for indirect, special or consequential loss arising from services or products supplied.

We make reasonable efforts to ensure safety and compliance when recommending modifications. Modifying vehicle performance may affect warranty, insurance and road legality; you are responsible for verifying compliance with local laws and insurer requirements.

Privacy, data & cookies

Personal data collected for bookings and service provision is handled per our Privacy Policy. We store contact and vehicle records as required for service history and compliance.

Cookies and analytics are used to improve site functionality; you can manage choices via the cookie banner.

Intellectual property

All content on this site, including branding, technical materials, software calibrations and documentation, is the property of Lightcraftau or its licensors unless otherwise noted. Reproduction or distribution without consent is prohibited.

If you believe your IP has been used inappropriately, contact us promptly with details.

Legal & Compliance

Lightcraftau Pty Ltd

Contact for legal notices & dispute resolution

For queries about terms, complaints or ACL matters contact:

Address: 22 Baker Street, Fitzroy VIC 3065
Phone:+ (61) 43 971-56-28
Email:Lightcraftau@outlook.com

If we cannot resolve a dispute informally, Australian consumers may contact the Australian Competition and Consumer Commission (ACCC) or their State/Territory consumer protection agency. Small claims pathways are available for unresolved consumer disputes.